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360px}.lg\:grid-cols-\[210px_1fr\]{grid-template-columns:210px 1fr}.lg\:grid-cols-\[2fr_1fr\]{grid-template-columns:2fr 1fr}.lg\:grid-cols-\[320px_1fr\]{grid-template-columns:320px 1fr}.lg\:grid-cols-\[minmax\(0\,1fr\)_300px\]{grid-template-columns:minmax(0,1fr) 300px}.lg\:grid-cols-\[minmax\(0\,1fr\)_320px\]{grid-template-columns:minmax(0,1fr) 320px}.lg\:flex-row{flex-direction:row}.lg\:gap-12{gap:3rem}.lg\:p-12{padding:3rem}.lg\:py-10{padding-top:2.5rem;padding-bottom:2.5rem}}@media (min-width: 1280px){.xl\:table-cell{display:table-cell}.xl\:grid-cols-5{grid-template-columns:repeat(5,minmax(0,1fr))}.xl\:grid-cols-6{grid-template-columns:repeat(6,minmax(0,1fr))}.xl\:grid-cols-\[minmax\(0\,1fr\)_300px\]{grid-template-columns:minmax(0,1fr) 300px}.xl\:grid-cols-\[minmax\(0\,1fr\)_320px\]{grid-template-columns:minmax(0,1fr) 320px}.xl\:p-14{padding:3.5rem}.xl\:text-\[2\.65rem\]{font-size:2.65rem}}.\[\&\:user-invalid\]\:border-critical:user-invalid{--tw-border-opacity: 1;border-color:rgb(var(--c-critical) / var(--tw-border-opacity, 1))}.\[\&\:user-invalid\]\:shadow-\[0_0_0_3px_rgb\(var\(--c-critical\)\/0\.12\)\]:user-invalid{--tw-shadow: 0 0 0 3px rgb(var(--c-critical)/.12);--tw-shadow-colored: 0 0 0 3px var(--tw-shadow-color);box-shadow:var(--tw-ring-offset-shadow, 0 0 #0000),var(--tw-ring-shadow, 0 0 #0000),var(--tw-shadow)}.sn-app{--sn-bg:rgb(var(--c-surface));--sn-nav:rgb(var(--c-base));--sn-nav-hover:rgb(var(--c-elevated));--sn-nav-active:rgb(var(--c-accent-soft));--sn-line:rgb(var(--c-border));--sn-line-2:rgb(var(--c-border-focus));--sn-line-3:rgb(var(--c-border-focus));--sn-t1:rgb(var(--c-text));--sn-t2:rgb(var(--c-text-2));--sn-t3:rgb(var(--c-text-3));--sn-link:rgb(var(--c-accent));--sn-brand:rgb(var(--c-accent));--sn-brand-dp:rgb(var(--c-accent));--sn-brand-soft:rgb(var(--c-accent-soft));--sn-coral:rgb(var(--c-energy));--sn-coral-dp:rgb(var(--c-accent));--sn-head-1:rgb(var(--c-sidebar));--sn-head-2:rgb(var(--c-sidebar-border));--sn-head:rgb(var(--c-sidebar));--sn-p1:rgb(var(--c-critical));--sn-p2:rgb(var(--c-high));--sn-p3:rgb(var(--c-high));--sn-p4:rgb(var(--c-medium));--sn-p5:rgb(var(--c-text-3));--sn-font:"IBM Plex Sans",-apple-system,"Segoe UI",Roboto,Helvetica,Arial,sans-serif;--sn-disp:"IBM Plex Sans",-apple-system,"Segoe UI",sans-serif;position:fixed;top:0;right:0;bottom:0;left:0;display:flex;flex-direction:column;font-family:var(--sn-font);font-size:15px;color:var(--sn-t1);background:var(--sn-bg);-webkit-font-smoothing:antialiased;line-height:1.5;font-feature-settings:"tnum" 1}.sn-app a{color:var(--sn-brand-dp);text-decoration:none;font-weight:500}.sn-app a:hover{color:var(--sn-coral-dp)}.sn-app *{box-sizing:border-box}.sn-hdr{height:52px;flex-shrink:0;display:flex;align-items:center;color:#d7d9e0;padding-right:8px;background:var(--sn-head-1);border-bottom:2px solid var(--sn-coral);position:relative}.sn-hdr>*{position:relative}.sn-waffle{width:52px;height:52px;display:flex;align-items:center;justify-content:center;color:#a0a4b4;cursor:pointer;border:none;background:none}.sn-waffle:hover{background:#ffffff12;color:#fff}.sn-logo{display:flex;align-items:center;gap:10px;padding:0 16px 0 6px;height:100%;background:none;border:none;cursor:pointer}.sn-logo .nm{font-family:var(--sn-disp);font-size:18px;font-weight:700;color:#fff;letter-spacing:-.018em}.sn-logo .nm em{font-style:normal;color:var(--sn-coral)}.sn-htabs{display:flex;align-items:center;height:100%}.sn-htab{height:100%;display:flex;align-items:center;gap:6px;padding:0 14px;font-size:13.5px;font-weight:500;color:#a0a4b4;cursor:pointer;border:none;background:none;border-bottom:3px solid transparent;transition:color .18s cubic-bezier(.16,1,.3,1),background .18s cubic-bezier(.16,1,.3,1)}.sn-htab:hover{background:#ffffff0f;color:#fff}.sn-htab.on{color:#fff;border-bottom-color:var(--sn-coral)}.sn-hsearch{flex:1;max-width:560px;margin:0 20px;height:34px;background:#ffffff14;border:1px solid rgba(255,255,255,.14);border-radius:6px;display:flex;align-items:center;gap:10px;padding:0 14px;color:#a0a4b4;font-size:13.5px;cursor:text;transition:background .18s cubic-bezier(.16,1,.3,1),border-color .18s cubic-bezier(.16,1,.3,1)}.sn-hsearch:hover{background:#ffffff21;border-color:var(--sn-coral)}.sn-hright{margin-left:auto;display:flex;align-items:center;gap:4px;padding-right:6px}.sn-hbtn{width:38px;height:38px;border-radius:6px;display:flex;align-items:center;justify-content:center;color:#a0a4b4;cursor:pointer;position:relative;border:none;background:none;transition:background .18s cubic-bezier(.16,1,.3,1),color .18s cubic-bezier(.16,1,.3,1)}.sn-hbtn:hover{background:#ffffff14;color:#fff}.sn-hbtn .nd{position:absolute;top:6px;right:7px;min-width:16px;height:16px;border-radius:8px;background:var(--sn-coral);color:#fff;font-size:11px;font-weight:700;display:flex;align-items:center;justify-content:center;padding:0 4px;border:1.5px solid var(--sn-head-1);box-shadow:0 0 0 1px #ff5a1f73}.sn-hprofile{width:32px;height:32px;border-radius:50%;background:var(--sn-coral);color:#fff;font-size:12px;font-weight:700;display:flex;align-items:center;justify-content:center;margin-left:8px;cursor:pointer;border:none;box-shadow:0 0 0 2px #ffffff14}.sn-body{flex:1;display:flex;min-height:0}.nv{width:280px;display:flex;flex-direction:column;flex-shrink:0;overflow:hidden;background:var(--sn-nav);border-right:1px solid var(--sn-line)}.nv-top{padding:14px 14px 11px;border-bottom:1px solid var(--sn-line);background:#f8f6f1}.nv-create{height:36px;display:flex;align-items:center;justify-content:center;gap:8px;background:var(--sn-coral);color:#fff!important;border-radius:6px;font-size:13px;font-weight:700;letter-spacing:-.01em;box-shadow:0 5px 12px -8px #bd360eb3}.nv-create:hover{background:var(--sn-coral-dp);color:#fff!important;text-decoration:none}.nv-search{margin-top:10px;height:34px;background:#fff;border:1px solid var(--sn-line-2);border-radius:6px;display:flex;align-items:center;gap:8px;padding:0 10px;color:var(--sn-t3);transition:border-color .18s cubic-bezier(.16,1,.3,1),box-shadow .18s cubic-bezier(.16,1,.3,1)}.nv-search:focus-within{border-color:var(--sn-brand);box-shadow:0 0 0 3px #d13a0024}.nv-search input{border:none;outline:none;background:none;flex:1;min-width:0;font:inherit;font-size:13px;color:var(--sn-t1)}.nv-search input::-moz-placeholder{color:#9b978a}.nv-search input::placeholder{color:#9b978a}.nv-search-x{border:none;background:none;padding:0;display:flex;color:var(--sn-t3);cursor:pointer;border-radius:3px}.nv-search-x:hover{color:var(--sn-t1)}.nv-scroll{flex:1;overflow-y:auto;padding:10px 10px 16px}.nv-scroll::-webkit-scrollbar{width:8px}.nv-scroll::-webkit-scrollbar-thumb{background:#cfc9bb;border-radius:6px;border:2px solid var(--sn-nav)}.nv-scroll::-webkit-scrollbar-track{background:transparent}.nv-section{padding:0 0 14px}.nv-section:last-child{padding-bottom:0}.nv-section-title,.nv-view-title{margin:0;padding:5px 5px 7px;font-size:10.5px;font-weight:700;letter-spacing:.085em;text-transform:uppercase;color:var(--sn-t3)}.nv-domain{padding:5px 0 7px;border-top:1px solid rgba(146,139,119,.16)}.nv-domain:first-of-type{border-top:none}.nv-domain-title{display:flex;align-items:center;gap:8px;padding:4px 7px;color:var(--sn-t1);font-size:12.5px;font-weight:700}.nv-domain-title svg{color:var(--sn-brand);flex-shrink:0}.nv-domain-links{padding-left:9px}.nv-item{position:relative;display:flex;align-items:center;gap:7px;padding:5px 8px;margin-bottom:1px;font-size:12.5px;line-height:1.35;color:var(--sn-t2);text-decoration:none;border-radius:5px;transition:background .18s cubic-bezier(.16,1,.3,1),color .18s cubic-bezier(.16,1,.3,1)}.nv-item:hover{background:#efece4;color:var(--sn-t1);text-decoration:none}.nv-item-l{flex:1;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.nv-item.active{background:var(--sn-nav-active);color:var(--sn-brand-dp);font-weight:600}.nv-item.active:before{content:"";position:absolute;left:0;top:5px;bottom:5px;width:2.5px;border-radius:0 3px 3px 0;background:var(--sn-coral)}.nv-item.active .nv-item-l{padding-left:5px}.nv-item-x{flex-wrap:wrap;row-gap:0;padding:7px 8px}.nv-item-i{color:var(--sn-brand);flex-shrink:0;opacity:.8}.nv-item-g{width:100%;font-size:11px;font-weight:600;letter-spacing:.05em;text-transform:uppercase;color:#9b978a}.nv-item-x.active .nv-item-g{color:var(--sn-brand)}.nv-star{margin-left:auto;flex-shrink:0;width:19px;height:19px;display:inline-flex;align-items:center;justify-content:center;color:#b8b2a3;opacity:0;background:none;border:none;cursor:pointer;border-radius:4px;padding:0;transition:color .18s cubic-bezier(.16,1,.3,1),background .18s cubic-bezier(.16,1,.3,1),opacity .18s cubic-bezier(.16,1,.3,1)}.nv-item:hover .nv-star{opacity:1}.nv-star:hover{background:#ff5a1f24;color:#ad6a00}.nv-star.on{opacity:1;color:#ad6a00}.nv-empty{display:flex;flex-direction:column;align-items:center;text-align:center;padding:34px 12px 16px;color:var(--sn-t3)}.nv-empty svg{color:var(--sn-line-3);margin-bottom:9px}.nv-empty .t{font-size:12px;font-weight:600;color:var(--sn-t2);margin-bottom:3px}.nv-empty .d{font-size:11px;line-height:1.45}.nv-footer{display:flex;gap:4px;padding:9px 10px;border-top:1px solid var(--sn-line);background:#f8f6f1}.nv-footer-button{flex:1;height:31px;display:flex;align-items:center;justify-content:center;gap:6px;border:1px solid transparent;border-radius:5px;background:none;color:var(--sn-t2);font:600 12px var(--sn-font);cursor:pointer}.nv-footer-button:hover{background:#eeeae1;color:var(--sn-t1)}.nv-footer-button.active{color:var(--sn-brand-dp);background:#fff;border-color:var(--sn-line)}.sn-ws-trigger{gap:9px!important;font-weight:600}.sn-ws-dot{width:9px;height:9px;border-radius:50%;flex-shrink:0;box-shadow:0 0 0 2px #ffffff2e}.sn-content{flex:1;min-width:0;display:flex;flex-direction:column;background:var(--sn-bg);overflow:hidden}.sn-crumb{height:38px;flex-shrink:0;display:flex;align-items:center;gap:9px;padding:0 18px;border-bottom:1px solid var(--sn-line);font-size:13.5px;color:var(--sn-t3);background:#faf8ff}.sn-crumb .home{color:var(--sn-brand);display:flex}.sn-crumb .sep{color:var(--sn-line-3)}.sn-crumb .cur{color:var(--sn-t1);font-weight:600}.sn-scroll{flex:1;overflow:auto}.sn-page{padding:0 16px 24px}.sn-shellpad{padding:16px 20px 28px;min-width:0}.sn-measure{max-width:1100px;margin:0 auto}.sn-list-top{padding:12px 0 0}.sn-list-title{display:flex;align-items:center;gap:10px;margin-bottom:11px}.sn-ham{width:26px;height:26px;border-radius:4px;display:flex;align-items:center;justify-content:center;color:var(--sn-t2);cursor:pointer;border:none;background:none}.sn-ham:hover{background:var(--sn-nav-hover)}.sn-list-title h1{font-family:var(--sn-disp);font-size:24px;font-weight:800;color:var(--sn-t1);letter-spacing:-.025em}.sn-list-title .cnt{font-size:13.5px;color:var(--sn-t3);font-weight:500;margin-left:4px}.sn-list-actions{margin-left:auto;display:flex;align-items:center;gap:8px}.sn-btn{height:34px;padding:0 16px;border-radius:999px;font-size:13.5px;font-weight:600;display:inline-flex;align-items:center;gap:7px;cursor:pointer;border:1.5px solid transparent;font-family:var(--sn-font);letter-spacing:-.005em;transition:transform .18s cubic-bezier(.16,1,.3,1),background .2s cubic-bezier(.16,1,.3,1),box-shadow .2s cubic-bezier(.16,1,.3,1),border-color .2s cubic-bezier(.16,1,.3,1),color .2s cubic-bezier(.16,1,.3,1)}.sn-btn-green{background:var(--sn-coral);color:#fff;border-color:var(--sn-coral);box-shadow:0 6px 16px -8px #ff5d4d8c}.sn-btn-green:hover{background:var(--sn-coral-dp);border-color:var(--sn-coral-dp);transform:translateY(-1px);box-shadow:0 10px 22px -10px #ff5d4d99}.sn-btn-ghost{background:#fff;color:var(--sn-t2);border-color:var(--sn-line-2)}.sn-btn-ghost:hover{border-color:var(--sn-brand);color:var(--sn-brand-dp);background:var(--sn-brand-soft)}.sn-lsearch{height:34px;width:220px;border:1px solid var(--sn-line-2);border-radius:999px;display:flex;align-items:center;gap:9px;padding:0 14px;color:var(--sn-t3);font-size:13.5px;background:#fff}.sn-cond{display:flex;align-items:center;gap:10px;padding:9px 0 14px}.sn-funnel{display:flex;align-items:center;gap:7px;color:var(--sn-brand-dp);font-size:13.5px;font-weight:600;cursor:pointer;border:none;background:none;font-family:inherit;padding:6px 12px;border-radius:999px;transition:background .18s cubic-bezier(.16,1,.3,1)}.sn-funnel:hover{background:var(--sn-brand-soft)}.sn-crumb-cond{display:flex;align-items:center;font-size:12px;color:var(--sn-t2);background:var(--sn-bg);border:1px solid var(--sn-line);border-radius:8px;overflow:hidden}.sn-crumb-cond span{padding:5px 11px;border-right:1px solid var(--sn-line)}.sn-crumb-cond span:last-child{border-right:none}.sn-crumb-cond .k{color:var(--sn-t3)}.sn-crumb-cond .v{color:var(--sn-brand-dp);font-weight:600}.sn-pager{margin-left:auto;display:flex;align-items:center;gap:10px;font-size:12px;color:var(--sn-t2)}.sn-pager .pg{display:flex}.sn-pager .pg button{width:24px;height:24px;border:1px solid var(--sn-line-2);display:flex;align-items:center;justify-content:center;color:var(--sn-t2);cursor:pointer;font-weight:400;background:#fff}.sn-pager .pg button:first-child{border-radius:4px 0 0 4px}.sn-pager .pg button:last-child{border-radius:0 4px 4px 0;border-left:none}.sn-tablewrap{border:1px solid var(--sn-line);border-radius:8px;overflow:hidden;background:#fff;box-shadow:0 1px 2px #1c18100d,0 3px 8px -2px #1c18100f}.sn-tablescroll{overflow-x:auto;overflow-y:visible}.sn-tablescroll::-webkit-scrollbar{height:9px}.sn-tablescroll::-webkit-scrollbar-thumb{background:#cfc9bb;border-radius:6px;border:2px solid #fff}.sn-tablescroll::-webkit-scrollbar-track{background:transparent}.sn-table{width:100%;min-width:940px;border-collapse:collapse;background:#fff;table-layout:fixed}.sn-table col.c-chk{width:38px}.sn-table col.c-num{width:112px}.sn-table col.c-desc{width:auto}.sn-table col.c-type{width:88px}.sn-table col.c-caller{width:124px}.sn-table col.c-pri{width:108px}.sn-table col.c-state{width:96px}.sn-table col.c-sla{width:104px}.sn-table col.c-asgn{width:168px}.sn-table col.c-upd{width:104px}.sn-table td.sn-desc{white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:0}.sn-table td.sn-desc a{display:block;overflow:hidden;text-overflow:ellipsis}.sn-table thead th{position:sticky;top:0;background:#faf8ff;border-bottom:1px solid var(--sn-line);text-align:left;font-size:12px;font-weight:700;color:var(--sn-t3);padding:8px 12px;white-space:nowrap;z-index:1;letter-spacing:.04em;text-transform:uppercase}.sn-table thead th .caret{color:var(--sn-line-3);margin-left:5px;font-size:11px}.sn-table thead th.chk{text-align:center}.sn-table tbody td{border-bottom:1px solid #f3effe;padding:7px 12px;font-size:13.5px;color:var(--sn-t1);vertical-align:middle;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.sn-table tbody tr:last-child td{border-bottom:none}.sn-table tbody tr:hover{background:#faf8ff}.sn-table tbody td.chk{text-align:center}.sn-cbx{width:14px;height:14px;border:1px solid var(--sn-line-3);border-radius:3px;display:inline-block;background:#fff}.sn-num{font-weight:600;color:var(--sn-brand-dp)}.sn-num:hover{color:var(--sn-coral-dp)}.sn-pbadge{display:inline-flex;align-items:center;gap:6px;font-weight:700;font-size:11px;letter-spacing:.02em;padding:3px 9px;border-radius:6px}.sn-pbadge .sq{display:none}.sn-p-1{color:var(--sn-coral-dp);background:#ffe6e3}.sn-p-2{color:#ad6a00;background:#fff0d6}.sn-p-3{color:#8c5400;background:#faecc4}.sn-p-4{color:#0e7c6b;background:#d8f2ed}.sn-p-5{color:var(--sn-t2);background:#f4f2ec}.sn-state{display:inline-block;font-size:13.5px;font-weight:600;letter-spacing:-.005em}.sn-st-new{color:var(--sn-brand-dp)}.sn-st-prog{color:#d13a00}.sn-st-hold{color:#ad6a00}.sn-st-res{color:#0e7c6b}.sn-st-appr{color:#ad6a00}.sn-st-closed{color:var(--sn-t3)}.sn-who{display:inline-flex;align-items:center;gap:7px;max-width:100%;min-width:0}.sn-who .nm{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;min-width:0}.sn-who .av{width:21px;height:21px;border-radius:50%;font-size:11px;font-weight:600;color:#fff;display:flex;align-items:center;justify-content:center;flex-shrink:0}.sn-who.none{color:var(--sn-t3);font-style:italic}.sn-upd{color:var(--sn-t3);font-size:12px}.sn-sla{display:inline-flex;align-items:center;gap:6px;font-size:12px;font-weight:600}.sn-sla .dot{width:7px;height:7px;border-radius:50%}.sn-sla-breach{color:var(--sn-p1)}.sn-sla-breach .dot{background:var(--sn-p1)}.sn-sla-risk{color:var(--sn-p2)}.sn-sla-risk .dot{background:var(--sn-p2)}.sn-sla-ok{color:var(--sn-p4)}.sn-sla-ok .dot{background:var(--sn-p4)}.sn-empty{padding:48px 16px;text-align:center;color:var(--sn-t3);font-size:13.5px}.sn-record-head{background:var(--sn-bg);border:1px solid var(--sn-line);border-radius:10px;padding:18px 20px;box-shadow:0 1px 2px #1c18100d,0 3px 8px -2px #1c18100f;position:relative;overflow:hidden}.sn-record-head:before{content:"";position:absolute;left:0;right:0;top:0;height:3px;background:var(--sn-coral)}.sn-kpis{display:grid;grid-template-columns:repeat(4,1fr);gap:14px;margin:18px 0 22px}.sn-kpi{background:var(--sn-bg);border:1px solid var(--sn-line);border-radius:10px;padding:18px 20px;display:flex;flex-direction:column;gap:6px;position:relative;overflow:hidden;transition:transform .2s cubic-bezier(.16,1,.3,1),box-shadow .2s cubic-bezier(.16,1,.3,1),border-color .2s cubic-bezier(.16,1,.3,1);cursor:pointer;text-decoration:none;color:inherit}.sn-kpi:hover{transform:translateY(-2px);box-shadow:0 14px 30px -18px #1c181033;border-color:var(--sn-brand-soft)}.sn-kpi .k{font-size:12px;font-weight:700;letter-spacing:.06em;text-transform:uppercase;color:var(--sn-t3);display:flex;align-items:center;gap:8px}.sn-kpi .k i{width:7px;height:7px;border-radius:50%;display:inline-block}.sn-kpi .v{font-family:var(--sn-disp);font-size:32px;font-weight:800;letter-spacing:-.028em;color:var(--sn-t1);line-height:1;font-feature-settings:"tnum" 1;display:flex;align-items:baseline;gap:9px}.sn-kpi .v small{font-family:var(--sn-font);font-size:12px;font-weight:600;color:var(--sn-t3)}.sn-kpi .s{font-size:12px;color:var(--sn-t2);margin-top:2px}.sn-kpi .s b{color:var(--sn-t1);font-weight:600}.sn-kpi.crit{background:linear-gradient(180deg,#fff2ef,#fff);border-color:#ffd6cf}.sn-kpi.crit .v{color:var(--sn-coral-dp)}.sn-kpi.crit .k i{background:var(--sn-coral)}.sn-kpi.warn{background:linear-gradient(180deg,#fff8e5,#fff);border-color:#fde9b8}.sn-kpi.warn .v{color:#ad6a00}.sn-kpi.warn .k i{background:#ad6a00}.sn-kpi.ok .k i{background:#0e7c6b}.sn-kpi.brand .k i{background:var(--sn-brand)}.sn-kpi.brand .v{color:var(--sn-brand-dp)}.sn-greet{display:flex;align-items:center;justify-content:space-between;gap:18px;margin-top:18px;margin-bottom:6px;padding:18px 20px;border-radius:14px;background:linear-gradient(135deg,#f3f0ff,#fff0d6);border:1px solid var(--sn-line)}.sn-greet .lt h2{font-family:var(--sn-disp);font-size:22px;font-weight:800;color:var(--sn-t1);letter-spacing:-.022em;line-height:1.1}.sn-greet .lt p{font-size:13.5px;color:var(--sn-t2);margin-top:5px}.sn-greet .lt p b{color:var(--sn-brand-dp);font-weight:600}.sn-greet .rt{display:flex;align-items:center;gap:10px}